The ExSeed x Alphagenix bundle contains products fulfilled separately by ExSeed Health and Alphagenix, so items may arrive in separate deliveries.
ExSeed Returns
We offer exchanges or refunds for eligible claims made within 14 days of purchase, provided items are unused and in original condition. As this is a medical product, returns are not accepted unless requested by ExSeed Health. For damaged or incorrect items, we’ll arrange a replacement once your claim is verified.
Full details:
https://www.exseedhealth.com/exchange-refund-policy/
Alphagenix Returns
Returns, exchanges and blood sample policies relating to the Alphagenix hormone test are managed separately by Alphagenix. Please refer to Alphagenix’s own policies and testing guidance for additional information regarding blood sample kits and processed tests.